EWEB owns and maintains all meters that measure water and electric use at customer service addresses. Here’s what you need to know about how meters are read, your options for meter reading, and how to read a meter yourself.
How EWEB reads meters
EWEB uses smart meters to collect water and electric usage data automatically, without sending a technician to your property. Smart meters also collect interval data — detailed usage information recorded throughout the day. You can view your detailed usage data anytime by logging into your online account at myaccount.eweb.org.
Smart meters are the foundation of a more reliable and efficient electric grid. Learn how they work, how EWEB protects customer data, and how they support EWEB’s energy planning efforts.
Smart metersMeter reading options
Most customers are served by smart meters that transmit readings automatically. Customers who prefer not to have this service may request Manual Meter Reading.
EWEB plans to introduce fees in 2026 for customers who choose Manual instead of Automatic Meter Reading. The proposed fees will be presented to the Board of Commissioners for review at the May 5, 2026 board meeting, and submitted for potential approval at the June 2, 2026 Board meeting. Customers and community members are welcome to attend and provide public comment at those meetings. If adopted, fees will take effect July 1, 2026.
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How to read an EWEB water meter
An EWEB water meter measures how much water you use for everyday tasks or for keeping your garden green and flowers blooming. Once you know how to read a water meter, you can do a meter test to detect leaks.
Learn moreHow to read an EWEB electric meter
You can read an EWEB electric meter if you want to know how much electricity you use to keep your home cozy. Once you know how to read the meter, you can track your conservation efforts.
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