Related News
Related News
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EWEB Communications Win National Recognition for Public Power Excellence
We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.
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EWEB Launches 2024 Residential Customer Survey
EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.
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EWEB Holds First Annual Truck-or-Treat Event at Roosevelt Operations Center
Hundreds of customer and crew families came together under sunny skies to gather candy and marvel at our fantastic fleet.
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Spill Drill 2024: EWEB & partners practice containing hazardous materials spills on McKenzie River
EWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.
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Imagine a Day Without Water 2024
Learn how you can prepare for an extended water outage.
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2024 Public Power Week Poster Contest
To celebrate Public Power Week, EWEB is held our annual poster contest for fifth graders in our service area. Help us choose the winners.
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“We're just surrounded with people who are really helpful."
Michele Victor lost her home, septic system, and two cats to the fire. But thanks to EWEB's Septic System Repair and Replacement Grants, she is one step closer to rebuilding her home.
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EWEB Partners with the City and YMCA to Celebrate New Amazon Park Emergency Water Station Site
Hundreds of attendees practiced filling up water containers at Saturday's demonstration event.
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Salmon Watch program introduces next generation to their natural heritage on McKenzie River
It takes a village of watershed councils, teachers, and volunteers to bring hundreds of students to the water's edge to participate in their natural heritage.
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Source Water Protection Week: Our Commitment to Clean Water
EWEB celebrates our community's commitment to protecting the McKenzie River, the source of Eugene's drinking water.
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EWEB Communications Team Wins Top Awards at Northwest Innovations in Communications Conference
Competing against public utilities from across the region, EWEB brought home two significant awards in recognition of our work to engage and inform the community.
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September is National Preparedness Month: 3 tips to prepare your home & family
Let's "Be Ready" together!
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EWEB invests in preparedness for severe weather and natural disasters
Just as you take steps to safeguard your home and family, EWEB is investing in equipment and processes to ensure our community’s electric and water systems remain reliable in the face of adversity.
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EWEB customers achieve remarkable results in environmental stewardship through EWEB's Lead Green programs
Subscribers of EWEB's Lead Green programs helped reduce carbon emissions in 2023 by 730 metric tons of CO2e.
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EWEB, SUB and RWD join forces at Lane County Fair to distribute water to fairgoers
The Eugene Water & Electric Board, Springfield Utility Board and Rainbow Water District are teaming up for the 9th year to provide fairgoers with clean, cold free water.
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Crews Quickly Tackle Windstorm-Caused Outages
January 03, 2022
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power.
But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers. By 9 a.m. Monday, only about a dozen customers remained without power. All were restored by noon.
“Our electric system is reliable, but sometimes weather conditions cause outages that we can’t prevent. What we can control is how quickly we get the power back on, so long as access to the damage areas and the safety of crews allows,” said Tyler Nice, EWEB’s electric operations manager.
“We know how much our customers rely on power for their homes and businesses, which is why our crews are always ready to fix the issue, no matter the time of day or night, or the conditions,” he said.
Sunday’s windstorm arrived on the heels of the snowstorm that started in the evening of Dec. 26 and lasted for a couple days. Several inches of snow fell, cracking trees and knocking out power for more than 850 customers. But fast action by our crews working through the snowy, icy conditions ensured that the power was restored for nearly all customers by the evening of Dec. 28.
“Mother Nature’s holiday gift to EWEB’s line crews included some long hours getting the power back on for our customers, but at least we had a respite between these two storms,” said John Latourette, EWEB's line supervisor.
Trimming trees to reduce outage risk
In addition to responding quickly to service disruptions, EWEB reduces the risk of outages by trimming vegetation near electric lines along an average of 300 miles each year. Trees are a valued part of the urban landscape, but they are a major cause of power outages in the Eugene area. This proactive vegetation management significantly reduces the number and severity of weather-caused outages.
Since 2007, we have earned the National Arbor Day Foundation's Tree Line USA award each year in recognition of our efforts to protect and enhance Eugene's urban forests while delivering reliable energy service.
In the McKenzie River Valley, where rural customers rely on electricity to both heat their homes and power their drinking water wells, trees can be especially problematic, taking down power lines and making roads impassable for repair crews.
This fall, EWEB used a helicopter with massive saw attachments to trim trees along the Carmen-Smith transmission line, which connects EWEB to the Bonneville Power Administration’s transmission system and brings electricity from the EWEB-owned Carmen-Smith hydropower project to the Eugene area. That trimming reduced the risk of failure along the Carmen-Smith line during recent storms.
But not all trees that cause outages are controlled by EWEB. Many stand outside of EWEB’s right-of-way, so our crews can’t trim or remove them. The utility relies on individuals or other agencies to manage vegetation on private property for electrical safety and reliability.
Underground lines only part of the solution
While falling trees can bring down above-ground power lines, underground power lines face their own issues. When underground lines fail, it often takes crews longer to fix the issue and restore service.
After the 2016 ice storm, EWEB applied for and received grant funding from the Federal Emergency Management Agency for resiliency projects that included converting some overhead lines to underground lines, including along Blanton Road and on East 50th Avenue between Willamette and Fox Hollow.
Other lines across the EWEB’s service area were reconfigured so that power lines requiring two wires were converted to a higher capacity cable requiring just one wire. This change eliminates the need for cross arms, which are vulnerable to falling trees and are a common culprit in outages.
FEMA provided 75% of the funding, or about $3 million, and EWEB covered the rest.
Staying prepared for emergencies
Emergency outages can occur at any time due to extreme weather, an unpredictable earthquake or other causes. It’s important to always be prepared.
Community members interested in learning more about how to prepare for potential disasters can sign up for our Pledge to Prepare program, which is a 12-month blueprint to prepare participants and their households to be ready for a two-week emergency.
Each month, participants will receive an email with a small list of supplies to gather and tasks to complete, so that by year’s end they are ready to live without public services for two weeks, which is the minimum amount of time recommended by the Oregon Office of Emergency Management. Sign up here.