Email Frank Lawson
It's important to Frank to develop and enhance the utility's relationship with our customer-owners. If you have something to say, he'd like to hear it.
Important notice regarding portal availability
EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
It's important to Frank to develop and enhance the utility's relationship with our customer-owners. If you have something to say, he'd like to hear it.
Send written comments:
EWEB, Attn: General Manager
4200 Roosevelt Boulevard
Eugene, OR 97402
Thank you for your email to EWEB’s General Manager. Your message has been received by Frank and will be fully considered, and if appropriate, shared with additional personnel.
Back to General Manager
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday