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Important Notice

After Hours Scheduled System Maintenance - We will be performing after hours system maintenance on Saturday, August 22 from 8:30 p.m. until Sunday, August 23 at 8 a.m. During this time our online customer portal and payment services, including pay-by-phone and Walmart Pay, will be unavailable.

We appreciate your patience and apologize for any inconvenience this may cause.


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Please join your neighbors in reducing energy use today from 4 - 9 p.m.

August 16, 2023 Jen Connors, EWEB Communications

Hand holding a remote for adjusting the temperature of air conditioner

With excessive temperatures and wildfire conditions affecting power generation across the region, EWEB is encouraging customers to safely conserve power.

Several regional generators in the northwest have been shut down due to wildfire conditions, including EWEB’s Carmen-Smith hydroelectric facility on the McKenzie River, which has been impacted by the Lookout Fire.

Normally, EWEB can rely on the Carmen-Smith generator to meet peaks in local energy demand, limiting our need to buy expensive power on the market. But with Carmen- Smith shut down, EWEB is forced to turn to the market, where supply and demand conditions are driving prices up 

Because of supply and demand dynamics, market prices for electricity are extraordinarily high. EWEB typically buys power at around $30-50 per megawatt hour. But the utility is seeing prices of $1,000-$1,700 per megawatt hour at peak times.

At this time, EWEB is not forecasting emergency power shutoffs or “rolling blackouts.” We are simply asking customers to be mindful about how you use electricity, especially from 4 – 9 p.m. through Wednesday, Aug. 16.

“We are not panicked, and we don’t want our customers to panic,” says EWEB’s chief energy resource officer Brian Booth. “But if customers can take some simple steps to reduce or shift their electricity usage, it can reduce costs and relieve some of the strain on the grid during these extreme conditions.”

By using energy wisely and looking for opportunities to conserve, customers can reduce the impact on the regional grid. Reducing energy usage during high temperatures also relieves strain on local utility infrastructure, allowing critical equipment to cool faster overnight and helping improve overall reliability.

Here are some ways you can conserve energy 

  • Set your air conditioner to 74 degrees or higher.
  • Avoid charging electric vehicles between 4-9 p.m.
  • Use small countertop appliances instead of the stove or oven.
  • Delay running the dryer or dishwasher.
  • Turn off any unnecessary lights and electronics.

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