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EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.
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November 07 2024

November 07, 2024 • Jen Connors, EWEB Communications

EWEB Communications Win National Recognition for Public Power Excellence

We’re excited to share that EWEB has again been honored with two Excellence in Public Power Communications Awards from the American Public Power Association (APPA), earning top honors in both the Web/Social Media and Video categories.

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October 31 2024

October 31, 2024 • Jen Connors, EWEB Communications

2025 rate update: Less than Initially Forecasted

While the costs of producing and delivering electricity and water are rising, EWEB is actively working to reduce the financial impact of rate increases in 2025.

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October 30 2024

October 30, 2024 • Jen Connors, EWEB Communications

EWEB Launches 2024 Residential Customer Survey

EWEB has again partnered with professional research firm, GreatBlue Research, Inc., to conduct a survey of residential customers, starting October 30, 2024.

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October 18 2024

October 18, 2024 • Adam Spencer, Communications Specialist

Spill Drill 2024: EWEB & partners practice containing hazardous materials spills on McKenzie River

EWEB coordinates the drill as part of our work to protect the McKenzie River – the source of drinking water for more than 200,000 residents of the Eugene metro area.

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October 17 2024

October 17, 2024 • Claire Wray, EWEB Communications

Imagine a Day Without Water 2024

Learn how you can prepare for an extended water outage.

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Eugene Water & Electric Board

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Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday